Joya88's Terms & Conditions — Know Before You Play

Joya88 (referred to herein as the "Platform", "we", or "Company") is an internationally licensed online betting and gaming platform. These Terms and Conditions apply to the joya88 website (joya88.onl) and the associated mobile application, and applies to all users.

By accessing this platform or creating an account, you are deemed to have automatically accepted these terms. If you do not agree with any of the terms, please refrain from using the platform.

Joya88 reserves the right to modify these Terms and Conditions at any time. Any changes will be announced on the website along with the date of the update. It is each user's responsibility to check for updates regularly.

The following requirements must be met to open an account at joya88:

• You must be at least 18 years is required. Registration by minors is not permitted under any circumstances.
• Per person only One Account per account. If multiple accounts are created, all associated accounts will be closed and balances may be forfeited.
• All information provided during registration must be accurate and belong to you personally. Creating an account with false information is strictly prohibited.
• It is your responsibility to keep your account password confidential. You must not allow anyone else to use your account.
• A copy of your National ID or passport must be submitted for KYC (Know Your Customer) verification before any withdrawal.

Joya88 may request additional information or documents at any time for account verification purposes. Failure to provide the required information within the specified timeframe may result in the account being temporarily suspended.

To deposit funds at joya88, we accept Bangladesh's most popular mobile banking services. The terms and conditions for deposits are as follows:

• Minimum deposit amount BDT 200. The maximum deposit limit is determined by your account level.
• Accepted payment methods: bKash, Nagad, Rocket, and other approved mobile banking services.
• Deposits are typically Instant. However, due to technical reasons, processing may take up to 30 minutes.
• Deposits must be made from a payment account registered in your own name. Funds sent from third-party accounts will not be accepted.
• Joya88 reserves the right to verify any deposit. Additional verification may be requested for suspicious transactions.

The following terms and conditions apply when withdrawing winnings from joya88:

• Minimum withdrawal amount BDT 500।
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals will only be processed to the same payment method used for the deposit.
• With KYC verification, the process typically takes 15 minutes to 24 hours payment is processed within.
• To withdraw bonus funds, the specified wagering requirement must be met.
• Daily withdrawal limits vary depending on account level and verification status.

The following terms and conditions must be followed when using joya88's bonus and promotion offers:

• Each bonus offer has its own wagering requirement, which is typically 10–30 times the bonus amount may apply.
• The same bonus cannot be claimed more than once. Each promotion applies once per individual, household, or address.
• Bonuses may only be used on specific games or betting markets. Detailed terms are listed separately for each offer.
• Bonus funds cannot be withdrawn until wagering requirements have been completed.
• Joya88 reserves the right to cancel or modify any bonus, particularly if evidence of misuse is found.
• Separate withdrawal conditions apply to winnings from free bets or free spins.

The following terms and conditions apply when placing bets at joya88:

• Once a bet is confirmed, it Cannot be changed or cancelled, unless the cashout option is active.
• If a match or event is cancelled, the stake for that bet will be refunded.
• In live betting, odds can change at any time. The odds at the moment a bet is confirmed are the ones that apply.
• If incorrect odds are displayed due to a technical error, joya88 reserves the right to void the affected bet.
• Single, accumulator, and system bets each have their own rules. For details On the Bet page will be available.
• The minimum bet for Sports Betting is BDT 50, and the maximum limit varies by betting market.

The following activities are strictly prohibited on the joya88 platform and may result in permanent account closure:

• Attempting to hack, phish, or carry out any form of cyberattack on an account.
• Abusing the bonus system — such as claiming bonuses across multiple accounts.
• Money laundering or suspicious financial transactions.
• Match fixing or betting using insider information.
• Using automated bots or software to place bets.
• Attempting to access another user's account.

Joya88 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If KYC verification details do not match or fraudulent documents are submitted.
• If the account has been inactive for an extended period (more than 12 months).
• As directed by the regulatory authority.

You may also request to close your account at any time. Any remaining balance (provided wagering requirements have been met) will be returned to you.

Joya88 believes gaming should be enjoyable, not stressful. As part of our Terms and Conditions, responsible gaming is our top priority:

• You can set your own deposit limits, time limits, and betting limits at any time.
• If needed Self-Exclusion option to temporarily deactivate your account for a set period.
• If signs of excessive gaming are detected, our system will automatically send you an alert.
• We use age verification measures to prevent access by anyone under 18.

Joya88 reserves the right to change, amend, or update these Terms and Conditions at any time. When changes occur:

• The update date will be clearly displayed on the website.
• Registered users will be notified of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these Terms and Conditions is found to be invalid, the remaining sections will continue to be fully effective. In any dispute, joya88's decision is considered final, though you retain the right to raise a complaint with the relevant regulatory authority.

For any questions regarding these Terms and Conditions, please contact our support team.